Burj Al Arab Guided Tour

The exclusive Inside Burj Al Arab tour is the only official way for non-residents to enter the most famous and luxurious hotel in Dubai. Built on an artificial island and designed in the shape of a giant sail, Burj Al Arab has become a global symbol of luxury and the ambition of the emirate. Today, anyone can discover its legendary interiors and learn the story behind this architectural masterpiece.

The tour is conducted in small groups and led by a professional English-speaking butler, providing access to areas that were previously open only to hotel guests.

What’s Included in the Inside Burj Al Arab Ticket

Your ticket includes:

• 90-minute guided tour inside Burj Al Arab
• Services of an English-speaking butler
• Access to main halls, suites, and curated exhibits
• Entry during any available time slot (10:00–11:30 or 17:30–19:00)
• Admission to interactive Inside Burj Al Arab galleries
• Ride in the panoramic lift with views from the 25th floor

Additional costs:

• Private transfer from Dubai, Sharjah, Ajman, and other emirates
• Table reservation at Burj Al Arab restaurants
• Drinks at UMA Lounge (including the famous “gold cappuccino”), which must be purchased during registration.
• Purchasing coffee later during the tour is not possible.

How the Inside Burj Al Arab Tour Works

Your experience begins at the dedicated Inside Burj Al Arab registration lounge, located next to Jumeirah Beach Hotel. After check-in, guests are transported to the hotel in exclusive electric buggies — the first highlight of the tour.

Then, you will explore several signature areas:

1. The Burj Al Arab Atrium
2. The world’s tallest hotel atrium, decorated with 24-karat gold, marble, and iconic architectural motifs.
3. Royal Suite
4. A two-story suite designed for royal families and VIP guests. Access depends on occupancy, but it is open for most tours.
5. Experience Suite
6. An interactive gallery showcasing the history, architecture, early sketches, models, archival materials, and luxury design elements of the hotel.
7. Panoramic Lift
8. A ride to the 25th floor offering breathtaking views of the Arabian Gulf, beaches, and Dubai skyline.
9. UMA Lounge (optional)
10. A panoramic lounge where guests can enjoy premium beverages, including the iconic gold cappuccino.

The tour harmoniously combines history, architecture, storytelling, and the atmosphere of ultra-luxury — a rare experience usually reserved for hotel guests only.

Tour Timing

Available visiting hours:

10:00–11:30

17:30–19:00

Check-in begins 15 minutes before the selected time slot.

Dress Code (Mandatory)

Burj Al Arab has a strict dress code policy:

Allowed:

• Smart Casual
• Light jackets, trousers, shirts
• Dresses, elegant blouses, classic outfits
• Tailored shorts (for both men and women)

Not allowed:

• Beachwear
• Swimwear
• Flip-flops, sliders, Crocs
• Oversized beach shorts
• Sportswear

If the dress code is not met, the hotel may refuse entry. In some cases, they may offer suitable attire for purchase (approx. 150 AED).

Photography rules:

• Strictly prohibited on the Ground Floor and 1st Floor Lobby
• Allowed inside the panoramic lift and throughout the tour route
• Professional cameras and flash are not allowed

Important Information Before Booking

• Tickets are non-refundable and non-exchangeable
• Children under 16 must be accompanied by an adult (18+)
• Tour duration: 60–90 minutes
• Transfers are not included (can be booked separately)
• If your selected time is fully booked, the nearest available slot (±30 minutes) will be offered
• Electronic tickets are accepted — printing is not required
• Professional photography is strictly prohibited

FAQ — Frequently Asked Questions

1. Can children join the tour?

Yes. However, guests under 16 must be accompanied by an adult aged 18+.

2. How long is the Inside Burj Al Arab tour?

Approximately 60–90 minutes, depending on group size and availability.

3. Is photography allowed inside the hotel?

Photography is allowed only in designated areas such as the panoramic lift and gallery spaces.

Photography is strictly forbidden in the main lobby and on the first floor.

4. Do I need a printed ticket?

No. An electronic ticket on your mobile device is sufficient.

5. Is the gold cappuccino included in the ticket?

No. Drinks are paid separately and must be added during registration.

6. What happens if I arrive late?

You may be moved to the next available time slot or denied entry — the hotel makes the final decision.