Dubai Frame
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- Overview
- Visiting hours
- Important information
- Questions and answers
- Tickets and booking
Visiting hours
Important information
Overview
What to expect
Dubai Frame is a frame-shaped tower in Zabeel Park with a panorama over old and modern Dubai. The observation deck sits 150 metres above the ground, so the city is in view at once — from historic quarters to contemporary skyscrapers.
Part of the route is a glass bridge that visitors walk across. Inside the frame there are also multimedia exhibitions about the city's past and future.
How the visit works
The entrance is at Gate 4 of Zabeel Park. A lift takes visitors up, then the route continues through the observation deck with the glass bridge and the exhibitions.
- Your e-ticket is sent by email after payment — there is no need to print it.
- It is an open-date ticket: choose an approximate visit date when booking; the validity period is stated on the ticket.
- Allow 1–1.5 hours for the visit plus queuing time.
Good to know
A few house rules apply to clothing, belongings and children, so it is worth checking them before you arrive.
- Wear comfortable clothing that covers your shoulders and knees.
- Outside food, drinks and sharp objects are not permitted.
- Large bags and strollers must be left at the counter at Gate 4.
- Children under 12 must be accompanied by an adult.
- Transfers and meals are not included in the ticket.
- Tickets are non-refundable: exchange and cancellation are not provided.
Opening hours and getting there
Dubai Frame is open from 8:00 AM to 9:00 PM. Hours may change on public holidays and during Ramadan, so it is worth checking the time in advance.
Address: Zabeel Park, Gate 4. The nearest metro station is Max Fashion, formerly Al Jafiliya, on the Red Line.
Practical tips
To photograph the city in both daylight and evening light, come before sunset.
The e-ticket saves you from buying tickets at the counter but does not guarantee entry without waiting. If you come as a group, agree to meet at Gate 4 — large bags and strollers are left at the counter there.
Questions and answers
Where is Dubai Frame located and how do I get there?
Dubai Frame stands in Zabeel Park, Gate 4. The nearest metro station is Max Fashion, formerly Al Jafiliya, on the Red Line. Use Gate 4 as your reference point: large bags and strollers are left at the counter there.
What is included in a Dubai Frame ticket?
The ticket includes admission to Dubai Frame, access to the multimedia exhibitions and a lift ride to the panoramic observation deck with its glass bridge. Transfers and meals are not included and need to be arranged separately.
How high is the observation deck and what is there?
The observation deck is 150 metres above the ground. It overlooks both old and modern Dubai, and part of the route runs across a glass bridge. Inside the frame there are also exhibitions about the city's past and future.
Can I bring a large bag or a stroller?
Large bags and strollers must be left at the counter at Gate 4; they are not allowed inside. It is easier to travel light or to plan a little extra time to hand in your belongings before the visit.
What is not allowed inside the attraction?
Outside food, drinks and sharp objects are not permitted. It is also worth choosing comfortable clothing that covers your shoulders and knees, as this rule applies at Dubai Frame.
Do I need to print my e-ticket?
No, printing is not required. The e-ticket is sent to your email after payment and can be shown on your phone. The ticket does not guarantee entry without waiting in the queue.
Can an open-date ticket be refunded or exchanged?
No. Tickets are non-refundable, and exchange or cancellation is not provided. When booking, you select an approximate visit date, and the validity period is stated on the ticket itself.
How much time should I allow for the visit?
A visit usually takes 1–1.5 hours. Add time for queuing: an e-ticket saves you from buying at the counter but does not guarantee entry without waiting.