Your ticket, on your phone. If a tour needs confirmation, we will discuss the details with you first.
There are two possible paths, depending on the experience you choose.
Automatic ticket delivery
For tickets connected to a provider through our integration.
Select the required options and enter an email address for delivery.
Once payment succeeds, the system issues your electronic ticket.
Your ticket is automatically sent to the email address in your order.
Automatic delivery is available for selected tickets, rather than every experience in the catalogue.
Confirmation by our team
For tours and excursions that need our team to confirm the details.
Complete the form on the experience page. Payment when submitting your request is optional.
An administrator usually contacts you on WhatsApp to confirm details and answer questions.
You can pay later using an online payment link or another method available for your order.
Your manager sends a ticket or tour confirmation and instructions for your trip.
Submitting a request that needs manual confirmation does not mean a ticket has already been issued.
Pay on the website or through a link from your manager: Mir cards issued by Russian banks, and Visa or Mastercard cards issued outside Russia.
You can pay in Russian rubles by bank transfer to the company account. Ask your manager for bank details and payment instructions.
Some tours allow payment on site in dirhams, US dollars or another agreed currency. Your manager will confirm availability and currency in advance.
Payment methods and currencies depend on the experience. Payment on site is not available for every tour or ticket.
Yes. For excursions that need manual confirmation, payment when submitting your request is optional. An administrator will contact you to discuss the details and agree on a payment method. Automatic ticket issue requires successful payment.
Immediate delivery is only available for tickets with automatic issue. If your order needs an administrator, please wait for the details to be confirmed. For an automatically issued ticket, check the email address in your order and your spam folder. Contact us if you cannot find the email.
Our team lives and works in Dubai. Use our contact form or call the number below. For orders that need manual confirmation, we usually communicate on WhatsApp.